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Shipping Information for Kenya

iHerb is a US company that has been serving customers worldwide since 1996 and ships to over 180 different countries! All iHerb orders are shipped directly from our US fulfillment centers, located in California, Illinois, and Pennsylvania, and internationally, in South Korea and Hong Kong.


KE Kenya

Available shipping methods

UPS FedEx DHL Express

General Information

Due to the fluctuations of the exchange rate, orders with value very close to the tax-free limit may be assessed Duties and Taxes (D&T) as the currency exchange rate may vary from the order date to the customs clearance date.

Please check with your local customs office to see if you can import the items, and if any additional licenses or permits are needed.

Customs Information

For information about customs, import duties, etc., visit: Kenya Revenue Authority

Shipping

All iHerb orders are shipped out from our US warehouses to your country by Air Freight. 

The Estimated Delivery window provided by iHerb reflects most standard deliveries. However, some orders may occasionally be subject to longer transit time caused by air freight delay, Customs hold, or any other unforeseen complications outside of iHerb’s control.

You may have to pay import taxes, customs duties, or a brokerage (handling) fee for your order. These charges are separate from your shipping fee, and you will be billed directly from the carrier of your choice.

  • UPS: For shipping related inquiries regarding UPS Express orders, please contact the UPS Express Customer Service at 254 720 651313.
  • DHL Express: For shipping related inquiries regarding DHL Express orders, please contact the DHL Express Customer Service at 20-6925120.
  • FedEx: For shipping related inquiries regarding FedEx orders, please contact the FedEx call center at 0800222237

Contact Us

Click here to get connected with iHerb's customer service.


Available payment methods


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